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Consumer and Carer Engagement Project

Engage and Participate in Mental Health 

Engage and Participate in Mental Health – Thank You

The National Mental Health Commission collaborated with mental health experts with a lived experience of mental illness and/or suicidality to co-design a new Consumer and Carer Engagement Project to enhance opportunities for participation. 

The Lived Experience Steering Group guided the project and provided advice to the Commission on what could be done to support reform implementation.

The Steering Group examined consumer and carer engagement policies and practices across key parts of the mental health and suicide prevention systems.  Craze Lateral Solutions worked with us on this project.

During June, July and August, over 1,000 consumers, carers, families, support people and other stakeholders shared their knowledge and experience through our consultation.

Read about a community conversation held by Connections Inc. in Caboolture by clicking on this link to our e-news update.

The project was chaired by Commissioner Jackie Crowe.


South Australia - Margaret Springgay Tasmania - Lynette Pearce
Victoria  - Julie Anderson Northern Territory -  Margaret Farrell
Australian Capital Territory - Rebecca Randall New South Wales - Peri O’Shea
Queensland - Helen Glover Western Australia - Louise Howe
Culturally and linguistically diverse - Vicki Katsifis Aboriginal and Torres Strait Islander - Leilani Darwin
Youth - Samuel Hockey National Mental Health Commissioner – Jackie Crowe (Chair)
Suicide Prevention Australia – Tracy McCown National Mental Consumer and Carer Forum – Lyn English, Eileen McDonald
Private Mental Health Consumer and Carer Network – Janne McMahon, Patrick Hardwick National Mental Health Commission – Peggy Brown, Trinette Kinsman
Mental Health Australia – Kylie Wake (Observer)  



January-February 2017 - Project establishment

March-May 2017 - Project design

June-August 2017 - Consultation

September-October 2017 - Analysis

November-December 2017 - Project outcomes review

Steering Group

Image: Steering Group members at 17 January 2017 meeting

The wordcloud below shows the Steering Group's view of consumer and carer participation and engagement and what it means to us.Consumer And Carer Participation And Engagement

Image: Consumer and carer participation and engagement



"Even the most disadvantaged Australians should be able to lead a 'contributing life,' whatever that means for them and this simple goal will be our touchstone and yardstick."

Chair Prof Allan Fels AO
National Mental Health Commission

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Corporate Plan 2017 - 2021 | PDF 95KB

Paid Participation Policy | PDF 571KB  

Annual Report 2016-17 | PDF 2.07MB

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