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Safety and Quality Engagement Guide

Under the Fifth National Mental Health and Suicide Prevention Plan, we are developing a guide for mental health consumers and carers, to strengthen their role in safety and quality initiatives within mental health services.

The Safety and Quality Engagement Guide will focus on supporting mental health consumers and carers to engage effectively on safety and quality issues at a governance level. This includes engagement activities that focus on planning and decision-making, influencing policy directions and achieving systemic outcomes.

This strategic focus was selected on the basis that it would avoid duplication of existing guides for consumers and carers; create potential for longer term structural and cultural change, as well as influencing service-level improvements; and provide flexibility for adaptation across sectors.

We have established an Advisory Committee to oversee the project. The Committee includes consumer, carer and service provider representatives from across Australia.

Consultations to inform the Safety and Quality Engagement Guide will be conducted in the second half of 2019. A draft of the Guide will be made publicly available for feedback next year.

The Safety and Quality Engagement Guide is due to be completed by the end of 2020.