Mentally Healthy Safety and Quality Engagement Guidelines

The Mental Health Safety and Quality Engagement Guide focuses on participation by consumers and carers at a governance level. This is where people with a lived experience can have a significant influence on strategic decision-making and in promoting systemic changes in all aspects of mental health services.

The guide provides practical information about how consumers and carers can get engaged and how to navigate the process. It also provides information for health service leaders to provide a culturally appropriate, welcoming space for a diverse range of consumer and carer representatives in a positive partnering environment.

We acknowledge and thank everyone who has contributed to the development of this guide through sharing their experiences as part of the national consultation, and those who agreed to have their words included throughout the guide.

We acknowledge the support and guidance of the members of the Advisory Committee, the National Mental Health Consumer and Carer Forum and the Safety and Quality Partnership Standing Committee. We would also like to thank the writing team of Kirsty Baker, Dr Monika Ferguson, Dr Mark Loughhead and Professor Nicholas Procter from the Mental Health and Suicide Prevention Research Group, University of South Australia.

We encourage you to visit the website, designed to enhance the user experience and simplify access to relevant information.