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Coronavirus (COVID-19) Mental Health Information and Support

24 Mar 2020
It is a challenging and unsettling time for Australians, and people across the world. COVID-19 has and will continue to impact us all as we rapidly adapt to new ways of life. We have combined resources that will help keep you informed with the latest health information as well as looking after your mental health and wellbeing.

We encourage you to check in with yourself and others and stay emotionally and socially connected, especially to those that are self-isolating.

Health Information about COVID-19

The focus of conversations and media over the past few months has been COVID-19. This can be overwhelming, and at times confusing if messages are conflicting. While information will develop and change over time, to keep pace with the progress of COVID-19, we encourage you to refer to evidence-based and reputable sources that are updated regularly.

Mental Health Tips

The outbreak of COVID-19 and the significant media coverage may have you feeling concerned, anxious and uncertain. The following resources have been developed to support your mental health and wellbeing during this time.

  • #InThisTogether The Commission has worked together with leading mental health organisations, experts and spokespeople to develop a national online conversation sharing practical tips to support the mental health and wellbeing of Australians during #COVID19.
  • Coronavirus Mental Wellbeing Support Service is a dedicated website with information, advice and strategies to help manage your wellbeing and mental health during this time. 
  • WHO COVID-19 Mental Health Considerations for the public, health workers, parents and people in isolation.
  • Head to Health have a dedicated landing page for mental health information to help you and your loved ones cope with feelings resulting from the coronavirus outbreak.
  • Life In Mind and the National Mental Health Commission have developed a landing page consolidating resources available in to one spot. This will be updated regularly.
  • RUOK? have shared a message on the importance of staying connected and how to recognise the signs that someone may be struggling.
  • ReachOut have developed resources and practical tips to help young people look after their wellbeing during the COVID-19 outbreak, as well as specific tips for parents about how to talk to their teenagers about COVID-19.
  • headspace have developed tips for young people on how to cope with stress related to Coronavirus.
  • UNICEF Australia have developed resources to support teachers and parents in talking to children about COVID-19 as well as  information on how employers can support working parents during the coronavirus outbreak.
  • Triple P Parenting have a parenting guide during COVID-19 and a podcast to support parents.
  • Emerging Minds have a video for parents on talking to children about disasters, traumatic events, or worries about the future.
  • Macquarie University's COVID-19: We've Got This Covered! provides evidence-based information for Australian families and schools based on feedback from over 350 young people, parents and teachers.
  • Phoenix Australia have tips for taking care of yourself and your family as well as for those that need to quarantine or self-isolate and when to seek help.
  • Red Cross provides a range of practical advice to help look after yours and others health and wellbeing during the COVID19 pandemic.
  • WHO Social Stigma Guidelines for COVID-19 outlines safe language to use when discussing and reporting on COVID-19 to avoid social stigma. For those reporting on mental illness, we encourage you to refer to the Mindframe Guidelines.
  • SBS has Coronavirus health and mental health information for those that speak a language other than English. 
  • Gayaa Dhuwi (Proud Spirit) Australia provides advice and resources for Aboriginal and Torres Strait Islander people on emotional wellbeing and staying healthy during the coronavirus pandemic.
  • My Business Health provide support to small businesses and family enterprises, giving you easy access to tools, templates and tips to manage stress and proactively engage with running your business.
  • Ahead for Business provides information, programs and interventions that can help small business owners with planning, managing every day business stressors and taking action for mental health challenges. 

 Mental Health Support

Accessing support and staying connected is really important during this time. We encourage you to seek further support should you need it.

Online Support 

  • Beyond Blue have a dedicated COVID-19 online forum for people to share their concerns and connect online to support one another.
  • ReachOut have online youth forums and online parents forums for COVID-19 offering peer support in safe and established online communities.  
  • SANE have an active online forum focused on unpacking fact from fiction about COVID-19 and providing self-care strategies.
  • eFriend is a free virtual peer support service where you can access 6 sessions with the same peer worker to support your mental health and wellbeing.  

24/7 Support Phone Lines

The below support lines are available 24/7 if you need to talk.

  • Coronavirus Mental Wellbeing Support Line 1800 512 348
  • Lifeline 13 11 14
  • Beyond Blue 1300 22 46 36
  • Kids Helpline 1800 55 1800
  • MensLine 1300 78 99 78
  • Suicide Call Back Service 1300 659 467

Call Back Service

  • Red Cross COVID Connect is a free call back service (by registration via the website) from Australian Red Cross to provide support and community connection to people who are feeling socially isolated as a result of COVID-19. Note: This is not a service for people wanting assistance with their mental health or those who require assistance in a crisis.

You can also get help from:

  • A local GP or health professional. For information about accessing telehealth services speak to your local GP and support team. 

If you are currently impacted by the Bushfires, you can access immediate free counselling and additional supports by contacting Services Australia 180 22 66.

If you need emergency assistance phone 000 for police, ambulance or fire services.