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National Disaster Mental Health and Wellbeing Framework 2021

5.3 Coordinated information and data collection and sharing

Having to tell one’s story repeatedly to access support can be frustrating and stressful and is a barrier to seeking help. Being questioned multiple times about basic information or documentary evidence while struggling to cope may result in people feeling doubted or re-traumatised.

The Royal Commission into National Natural Disaster Arrangements recommended that Australian, state and territory governments should agree to:

  1. 1. develop consistent and compatible methods and metrics to measure health impacts related to natural disasters, including mental health, and
  2. 2. take steps to ensure the appropriate sharing of health and mental health datasets.18

Methods to enable joint collection and the sharing of baseline information and mental health outcomes data about people affected by disasters across agencies and sectors are needed. These could be as simple as organisations collaborating locally to jointly interview people, to more advanced digital strategies such as deployment of an app that allows for information sharing and provides user updates.

A collaborative approach to sharing health data and information can assist cross agency collaboration and support and will ultimately contribute to Australia’s ability to build resilience on a national level.

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Acknowledgement of Country

The Commission acknowledges the traditional custodians of the lands throughout Australia.
We pay our respects to their clans, and to the elders, past present and emerging, and acknowledge their continuing connection to land, sea and community.


The Commission is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. The Commission welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

Lived Experience

We acknowledge the individual and collective contributions of those with a lived and living experience of mental ill-health and suicide, and those who love, have loved and care for them. Each person’s journey is unique and a valued contribution to Australia’s commitment to mental health suicide prevention systems reform.