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Coronavirus (COVID-19) Mental Health Information and Support

24 Mar 2020
It is a challenging and unsettling time for all Australians, and people across the world. COVID-19 is continuing to impact us all as we rapidly adapt to new ways of life. We have combined resources from organisations across Australia to help keep you informed with the latest health updates as well as details for support services to look after your mental health and wellbeing.

We encourage you to check in with yourself and others and stay emotionally and socially connected, especially to those that are self-isolating.

Health Information

COVID-19 has been the focus of conversations and media over the past few months. This can be overwhelming if you can’t switch off, and confusing if messages are conflicting. While information and restrictions will develop and change over time, we encourage you to refer to evidence-based and reputable sources, like those below that are updated regularly.

Mental Health Support

Accessing mental health and wellbeing support and staying connected is really important during this time. We encourage you to seek further support should you need it.

If you need emergency assistance, phone 000 for police, ambulance or fire services.

24/7 FREE National Support Phone Lines

The below support lines are available 24/7 if you need to talk.

Other Support Lines

These support lines provide free financial advice and counselling and are available Monday - Friday between 9:30am-4:30pm you may leave a message outside of these hours.

Online Support 

  • Beyond Blue have a dedicated COVID-19 online chat and an online forum for people to share their concerns and connect to support one another.
  • eheadspace provides free online support and counselling to young people 12 - 25 and their families and friends
  • ReachOut have online youth forums and online parents forums for COVID-19 offering peer support in safe and established online communities.  
  • SANE have an active online lived experience forum focused on unpacking fact from fiction about COVID-19 and providing self-care strategies.
  • eFriend is a free virtual peer support service where you can access 6 sessions with the same peer worker to support your mental health and wellbeing.  
  • Red Cross COVID Connect is a free call back service (by registration via the website)  - to provide support and community connection to people who are feeling socially isolated as a result of COVID-19. Note: This is not a service for people wanting assistance with their mental health or those who require assistance in a crisis.

You can also get help from:

  • A local GP or health professional. For information about accessing telehealth services speak to your local GP and support team. 

If you have been impacted by the Bushfires, you can access immediate free counselling and additional supports by contacting Services Australia 180 22 66.

Mental Health Information & Resources

The outbreak of COVID-19 and the ongoing media coverage may have you feeling concerned, anxious and uncertain. The following resources have been developed to support your mental health and wellbeing during this time.

  • #GettingThroughThisTogether and #InThisTogether have been developed by the Commission together with leading mental health organisations, experts and spokespeople to encourage a national online conversation sharing practical tips to support the mental health and wellbeing of Australians during COVID-19.
  • Coronavirus Mental Wellbeing Support Service is a dedicated website with information, advice and resources to help manage your wellbeing and mental health. 
  • Head to Health have a dedicated landing page for mental health information to help you and your loved ones cope with feelings resulting from the coronavirus pandemic.
  • Life In Mind has developed a page consolidating resources available. This will be updated regularly.
  • WHO #HealthyAtHome advice for staying physically and mentally healthy at home.
  • Red Cross provides a range of practical advice to help look after your own and other's health and wellbeing during the COVID19 pandemic.
  • RUOK? have shared a message on the importance of staying connected and how to make it part of daily routine

Young People, Parents & Teachers

Expecting and New Parents

  • PANDA has information and support for expecting and new parents

Financial and Small Business

  • National Debt Helpline has free advice and guides on how to tackle most debts.
  • Ahead for Business provides information, programs and interventions that can help small business owners with planning, managing everyday business stressors and taking action for mental health challenges. 
  • My Business Health provide support to small businesses and family enterprises, giving you easy access to tools, templates and tips to manage stress and proactively engage with running your business.

Aboriginal and Torres Strait Islander Communities

  • Gayaa Dhuwi (Proud Spirit) Australia provides advice and resources for Aboriginal and Torres Strait Islander people on emotional wellbeing and staying healthy during the coronavirus pandemic.

Culturally and Linguistically Diverse Communities

  • SBS has Coronavirus health and mental health information for those that speak a language other than English. 

Health Practitioners

  • Phoenix Australia have resources to support health practitioners and community members during the pandemic.