Lived Experience (Peer) Workforce Development Guidelines - Peach Tree


0:03 peachtree was founded back in 2011 by

0:06 two mothers who had been through a

0:09 profound and life-changing experience

0:11 after they had their babies

0:14 and who noticed a gap in service

0:16 delivery and wanted to do something

0:18 about it over the years we have worked

0:21 hard to develop our service delivery

0:23 model to promote and advocate for our

0:26 lived experience workers

0:28 and as a consequence now we're running a

0:31 really successful and thriving

0:32 organisation

0:36 we now have over 21 lived experience

0:40 workers spread throughout our

0:41 organisation

0:43 from peer support workers to team

0:45 leaders to program managers right

0:48 through to management positions as a

0:51 peer support worker i have

0:53 lived experience of perinatal mental

0:56 health challenges i bring my experience

0:59 here and what i've learned is that

1:03 that actually healing is possible

1:06 and that in being on a healing journey

1:08 myself and being

1:10 and acknowledging that

1:12 that

1:14 that's possible for other people as well

1:17 it's just

1:18 incredible you feel so understood

1:21 because they've been there they've been

1:23 in the trenches they've felt those

1:25 emotions they've

1:27 also found out that it's not always a

1:29 fairy tale story going into motherhood

1:32 so it was nice to feel heard to feel

1:34 understood my mental health has vastly

1:36 improved through being connected with

1:38 this peach tree specifically and

1:41 i'm also that lived experience

1:43 a peer support model i've built up the

1:45 confidence as a mother to know that when

1:47 things are going quite rough that i've

1:49 got this and i'm doing the best i can

1:51 and that's enough

1:55 by investing in our lived experience

1:57 workforce we have a staff who are best

2:00 placed in their own mental health and

2:02 wellbeing

2:03 who have the right skill sets who are

2:06 able to provide a safe and quality

2:08 service if you're an organisation that

2:10 is considering embedding lived

2:12 experience into your service delivery

2:14 model

2:15 it is so important that you work from a

2:18 trauma-informed perspective

2:20 and you have the necessary frameworks of

2:22 support around your lived experience

2:24 workforce that is going to enable them

2:27 to flourish the future of the lived

2:29 experience workforce is incredibly

2:32 exciting at peachtree we are committed

2:35 to continuing to provide opportunities

2:38 for our lived experience workers to

2:41 thrive to grow

2:42 and

2:43 increase their skills and work towards

2:46 safety and quality

2:48 [Music]

2:57 you

Resource published:
  • Lived experience

Acknowledgement of Country

The Commission acknowledges the traditional custodians of the lands throughout Australia.
We pay our respects to their clans, and to the elders, past and present, and acknowledge their continuing connection to land, sea and community.


The Commission is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. The Commission welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

Lived Experience

We acknowledge the individual and collective contributions of those with a lived and living experience of mental ill-health and suicide, and those who love, have loved and care for them. Each person’s journey is unique and a valued contribution to Australia’s commitment to mental health suicide prevention systems reform.