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Fifth National Mental Health and Suicide Prevention Plan, 2019: The consumer and carer perspective

The Commission has released a report titled Fifth National Mental Health and Suicide Prevention Plan, 2019: The consumer and carer perspective (the 2019 Consumer and Carer Report) outlining consumer and carer experiences of mental health care as part of the Commission’s role in independently monitoring and reporting on progress of the Fifth National Mental Health and Suicide Prevention Plan (the Fifth Plan).

In April 2019, we undertook a survey of mental health consumers and carers to determine whether actions being implemented under the Fifth Plan are translating into tangible improvements in experiences of mental health care. The results of the survey form the basis of the 2019 Consumer and Carer Report, which identified a number of key issues raised by consumers and carers.

We are grateful to all consumers and carers who participated in this important work. The ongoing engagement of consumers and carers who shared their personal stories of accessing services is critical to the success of mental health and suicide prevention reform in Australia.

2019 Consumer and Carer Report