National Lived Experience (Peer) Workforce Development Guidelines

Appendix 1: Key sources that informed the National Development Guidelines

  • Bennetts, W., Pinches, A., Paluch, T., & Fossey, E. (2013). Real lives, real jobs: Sustaining consumer perspective work in the mental health sector. Advances in Mental Health, 11(3), 313-326
  • Byrne, L. (2014). A grounded theory study of Lived Experience mental health practitioners within the wider workforce. Unpublished doctoral thesis. Central Queensland University, Rockhampton, Australia. Retrieved from au/10018/1018670
  • Byrne, L., Happell, B., & Reid-Searl, K. (2015). Recovery as a Lived Experience discipline: A grounded theory study. Issues in Mental Health Nursing, 36(12), 935-943. doi:10.3109/01612840 .2015.1076548
  • Byrne, L., Happell, B., & Reid-Searl, K. (2016). Lived Experience practitioners and the medical model: World’s colliding? Journal of Mental Health, 25(3), 217-223. doi:10.3109/0963823 7.2015.1101428
  • Byrne, L., Happell, B., & Reid-Searl, K. (2017). Acknowledging rural disadvantage in mental health: Views of peer workers. Perspectives in Psychiatric Care, 53(4), 259–265. doi:10.1111/ ppc.12171
  • Byrne, L., Happell, B., & Reid-Searl, K. (2017). Risky business: Lived Experience mental health practice, nurses as potential allies. International Journal of Mental Health Nursing, 26(3), 285–292. doi:10.1111/inm.12245
  • Byrne, L., Roennfeldt, H., Davidson, L., Miller, R., & Bellamy, C. (manuscript in review). To disclose or not to disclose? Peer workers impact on the culture of disclosure for mental health professionals with Lived Experience
  • Byrne, L., Roennfeldt, H., & O’Shea, P. (2017). Identifying barriers to change: The Lived Experience worker as a valued member of the mental health team. Retrieved from: identifyingbarrierstochangesummaryreportpdf
  • Byrne, L., Roennfeldt, H., O’Shea, P., & Macdonald, F. (2018). Taking a gamble for high rewards? Management perspectives on the value of mental health peer workers. International Journal of Environmental Research and Public Health, 15(4), 746. doi:10.3390/ijerph15040746
  • Byrne, L., Roennfeldt, H., Wang, Y., & O’Shea, P. (2019). ‘You don’t know what you don’t know’: The essential role of management exposure, understanding and commitment in peer workforce development. International Journal of Mental Health Nursing, 28, 572–581. doi:10.1111/inm.12562
  • Byrne, L., Roper, C., Happell, B., & Reid-Searl, K. (2019). The stigma of identifying as having a Lived Experience runs before me: Challenges for Lived Experience roles. Journal of Mental Health, 28, 260-266. doi:10.1080/09638237.2016.1244715
  • Byrne, L., Stratford, A., & Davison, L. (2018). The global need for Lived Experience leadership. Psychiatric Rehabilitation Journal, 41(1), 76-79. doi:10.1037/prj0000289
  • Byrne, L., Wang, L., Roennfeldt, H., Chapman, M., & Darwin, L. (2019). Queensland Framework for the Development of the Mental Health Lived Experience Workforce. Queensland Government: Brisbane
  • Byrne, L., & Wykes, T. (2020). A role for Lived Experience mental health leadership in the age of covid-19. Journal of Mental Health. doi:10.1080/09638237.2020.1766002
  • McKenna, R., McKenna, V., Smith, D., Turner, J., Von Helle, S., & L. Garrett. (2018). We are not the problem: We are part of the solution – Indigenous Lived Experience project report. The Centre of Best Practice in Aboriginal and Torres Strait Islander Suicide Prevention and BlackDog Institute
  • Fong, T., Stratford, A., Meagher, J., Jackson, F., & Jayakody, E. (2018). Peer work in Australia: A new future for mental health. Australia: Richmond PRA Ltd
  • Gillard, S., Gibson, S., Holley, J., & Lucock, M. (2015). Developing a change model for peer worker interventions in mental health services: A qualitative research study. Epidemiology and Psychiatric Sciences; 24(5): 435-445. doi:10.1017/ S2045796014000407
  • Gooding, P., McSherry, B., Roper, C., & Grey, F. (2018). Alternatives to coercion in Mental Health settings: A literature review. Melbourne: Melbourne Social Equity Institute, University of Melbourne
  • Happell, B., Bennetts, W., Harris, S., Platania-Phung, C., Tohotoa, J., & Byrne, L. (2015). Lived Experience in teaching mental health nursing: Issues of fear and power. International Journal of Mental Health Nursing, 24(1), 19-27. doi:10.1111/inm.12091
  • Happell, B., Scholz, B., Gordon, S., Bocking, J., Ellis, P., Roper, C., ... & Platania‐Phung, C. (2018). “I don’t think we’ve quite got there yet”: The experience of allyship for mental health consumer researchers. Journal of psychiatric and mental health nursing, 25(8), 453-462
  • Ibrahim, N., Thompson, D., Nixdorf, R., Kalha, J., Moran, G. et al., (2020). A systematic review of influences on implementation of peer support work for adults with mental health problems. Social Psychiatry and Psychiatric Epidemiology; 55:285–293.
  • Jackson, F., & Fong, T. (2017). Why not a peer worker. Mental Health and Social Inclusion, 21(3), 176-183. doi:10.1108/ MHSI-03-2017-0018
  • Jones, N., Byrne, L., & Carr., S. (2020). If not now, when? COVID-19, Lived Experience, and a moment for real change. Lancet Psychiatry.
  • King, A., Brophy, L., Fortune, T., & Byrne, L. (2020). Negotiating hybrid identities: A scoping review of factors that impact mental health professionals’ sharing of their Lived Experience in the workplace. Psychiatric Services.
  • King, A.J, and Simmons, M.B. (2018). A Systematic Review of the Attributes and Outcomes of Peer Work and Guidelines for Reporting Studies of Peer Interventions. Psychiatric Services; Sep 1;69(9): 961-977. doi: 10.1176/
  • Legere, L. (2015). A providers’ handbook on developing and implementing peer roles. Retrieved from: http://www. Developing__Implementing_Peer_Roles.pdf
  • Mead S., & MacNeil C. (2006). Peer support: What makes it unique? International Journal of Psychosocial Rehabilitation, 10 (2), 29-37
  • Mental Health Coalition South Australia (2018). NGO mental health Lived Experience workforce standards and Guidelines. Retrieved from:
  • Mental Health Coalition South Australia (2018). Mental health peer supervision framework. Retrieved from: https://www. Supervision-Framework-111219.pdf
  • Mental Health Coalition South Australia (2018). NGO CALD mental health Lived Experience workforce standards & Guidelines. Retrieved from: uploads/2018/09/LEW-CALD-Guidelines_.pdf
  • Mental Health Coalition South Australia, NGO Mental Health Lived Experience Workforce Program (2018). NGO Aboriginal mental health Lived Experience workforce standards and Guidelines. Retrieved from: uploads/2018/09/LEW-Aboriginal-Guidelines_.pdf
  • Moyer, B., MacAllister, J., & Soifer, M. L. F. S. (2001). Doing democracy: The MAP model for organizing social movements. New Society Publishers
  • NSW Mental Health Commission, Peer Work Hub, Starting a Peer Workforce. Retrieved from:
  • NSW Mental Health Consumer Workers Committee and NSW Consumer Advisory Group – Mental Health Inc (2013). Consumer Workers’ Project: Framework for the NSW Public Mental Health Consumer Workforce. Retrieved from: Framework-2013-sent-to-CAC-270913.pdf
  • Perez, J. and Kidd, J. (2015). Peer support workers: an untapped resource in primary mental health care. Primary Health Care; 7(1):84–87
  • Productivity Commission. (2019). Mental Health Productivity Commission draft report. 
  • Roennfeldt, H., & Byrne, L. (2020). How much ‘Lived Experience’ is enough? Understanding mental health Lived Experience work from a management perspective. Australian Health Review.
  • Roennfeldt, H., & Byrne, L. (2019). Skin in the game: The professionalisation of Lived Experience roles in mental health. Paper presented at the Professional Futures Conference: Challenges and Opportunities for 21st Century Professions, Gold Coast, Australia
  • Scottish Recovery Network (2012). Experts by experience: values framework for peer working. 
  • Te Pou (2020). Peer workforce values. Retrieved from:
  • Te Pou (2014). Service user, consumer and peer workforce: A guide for managers and employers. Retrieved from: 
  • Trachtenberg, M., Parsonage, M., Shepherd, G. and Boardman, J. (2013). Peer support in mental health care: is it good value for money? Centre for Mental Health, Report. 2013
  • Watson, E. and Meddings, S. (2019). Peer Support in Mental Health. Red Globe Press/McMillan International. ISBN: 978-1-352-00506-6
  • Western Australian Association for Mental Health (2014). Peer work strategic framework.
Last updated:

Acknowledgement of Country

The Commission acknowledges the traditional custodians of the lands throughout Australia.
We pay our respects to their clans, and to the elders, past present and emerging, and acknowledge their continuing connection to land, sea and community.


The Commission is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. The Commission welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

Lived Experience

We acknowledge the individual and collective contributions of those with a lived and living experience of mental ill-health and suicide, and those who love, have loved and care for them. Each person’s journey is unique and a valued contribution to Australia’s commitment to mental health suicide prevention systems reform.