Mental Health Safety and Quality Engagement Guide

Appendix 4 Further reading

Aftab, A, Waterman, GS, Conceptual competence in psychiatry: Recommendations for education and training. Acad Psychiatry, 2020,

Australian Commission on Safety and Quality in Health Care, 2018, National Safety and Quality Health Service Standards user guide for health services providing care for people with mental health issues, ACSQHC, Sydney.

Australian Commission on Safety and Quality in Health Care, 2018, Review of the key attributes of high-performing person-centred healthcare organisations, ACSQHC, Sydney.

Australian Government, 2019, Sit beside me, not above me: supporting safe and effective engagement and participation of people with lived experience, National Mental Health Commission, Sydney. Sit beside me, not above me

Byrne, L, Wang, L, Roennfeldt, H, Chapman, M, Darwin, L, 2013, Queensland framework for the development of the mental health lived experience workforce, Queensland Government, Brisbane.

Connect Groups, 2018, Foundational engagement, Connect Groups, Booragoon, Western Australia,

Consumers Health Forum, 2019, Guidelines for consumer representatives, CHF, Australian Capital Territory,

Department of Health and Family Services, 1998, The kit—a guide to the advocacy we choose to do: a resource kit for consumers of mental health services and family carers, Commonwealth Department of Health and Family Services, Canberra.

Dudgeon, P, Darwin, L, Hirvonen, T, Boe, M, Johnson, R, Cox, R, Gregory, L, McKenna, R, McKenna, V, Smith, D, Turner, J, Von Helle, S, Garrett, L, 2018, We are not the problem, we are part of the solution: Indigenous Lived Experience Project report, University of Western Australia and Black Dog Institute,

Emerging Minds, 2020, Child and Family Partnerships Toolkit,

Happell, B, Scholz, B, 2018, Doing what we can, but knowing our place: Being an ally to promote consumer leadership in mental health. International Journal of Mental Health Nursing, 27(1):440–447.

Hunt, J, 2013, Engaging with Indigenous Australia— exploring the conditions for effective relationships with Aboriginal and Torres Strait Islander communities, AIHW and AIFS, Canberra.

Metzl, JM, Hansen, H, 2018, Structural competency and psychiatry JAMA Psychiatry, 75(2):115–116.

National Mental Health Commission, 2018, The National Mental Health Commission’s consumer and carer engagement: a practical guide, National Mental Health Commission, Sydney, Consumer and carer engagement: a practical guide

Our Consumer Place, n.d., Mad meetings: consumers and committees,

Our Consumer Place, n.d., Networking and mentoring: how can it help?,

Our Consumer Place Resources, 2011,

Price-Robertson, R, Morgan, B, Obradovic, A, 2016, Relational recovery: Beyond individualism in the recovery approach, Advances in Mental Health, 15(2):108–120 publication/309127037_Relational_recovery_Beyond_ individualism_in_the_recovery_approach.

Roper, C, Grey, F, Cadogan, E, 2018, Co-production: putting principles into practice in mental health contexts,

Substance Abuse and Mental Health Services Administration, 2014, Trauma-informed care in behavioral health services. Treatment improvement protocol (TIP) Series 57, HHS Publication, Rockville, MA.

The Wardliparingga Aboriginal Research Unit of the South Australian Health and Medical Research Institute, 2017, National Safety and Quality Health Service Standards user guide for Aboriginal and Torres Strait Islander health, ACSQHC, Sydney.

Victorian Government, 2018, The right to be safe. Ensuring sexually safety in acute mental health inpatient units: sexual safety project report, Mental Health Complaints Commission. health service responses to our sexual safety report

WA Mental Health Commission, 2019, Consumer, family, carer and community paid partnership policy,

World Health Organization, 2019, QualityRights materials for training, guidance and transformation,

Last updated:

Acknowledgement of Country

The Commission acknowledges the traditional custodians of the lands throughout Australia.
We pay our respects to their clans, and to the elders, past present and emerging, and acknowledge their continuing connection to land, sea and community.


The Commission is committed to embracing diversity and eliminating all forms of discrimination in the provision of health services. The Commission welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity.

Lived Experience

We acknowledge the individual and collective contributions of those with a lived and living experience of mental ill-health and suicide, and those who love, have loved and care for them. Each person’s journey is unique and a valued contribution to Australia’s commitment to mental health suicide prevention systems reform.